FAQ's

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1  Hi Carol As you have Luts dolls to order on the site but no small parts, I was wondering is it possible to just order a pair of hands? thanks

2  Hi! I looked on your site and was wondering would it be possible to buy Resinsouls Mei on the Rong body in WS from you? Or do I have to order things like that from RS? It will be my first doll so I'm looking around like crazy! how much would shipping be too? I'm in the UK :)

3  How long will I have to wait to receive the BJD I just ordered?

4  Hi, I'm interested in the Hujoo Lily and noticed you had one in stock,but without makeup. Is it possible to arrange make up or would I have to do it myself? This is my first bjd so I wouldn't be confident in that! Also, if I should to go for a different doll which isn't in stock, could you tell me roughly how long I'd have to wait? Thank you!

5  How does your layaway work?

6  Do the Doll Zone dolls come with a certificate and in the official box?

7  Will I get my doll faster if I order it without face up?

8  Hi there! I'm wondering when your next order from Luts would be (as I just missed one). I'm hoping to buy this coat: http://dec712241.gdreamweb.com/shop/step1.php?number=9829&b_code=B20101202053521&c_code=C20141029053419 Could you tell me roughly how much any postage/import fees/etc would be? Thank you very much! - Amy x

9  What if I order something and decide I don't like the colour or style?  Can I return it?

10  Hello, I'm interested in getting a DC doll with the default faceup but was wondering whether it was possible to ask for slight modifications to the faceup? (e.g change the lip colour) Thanks

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PAGE : Total: 38 questions

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