FAQ's

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1  Hi! I am wondering how much would UK shipping be for Resin Soul MSD female jointed hands (no blushing) and how long will that be a wait of? Thank you!

2  Can I place an order on an order date, or are they specifically for sending out the orders to companies?

3  Will I get my doll faster if I order it without face up?

4  Hey there :) I am looking to buy the item GW60-011C, but I'm a little confused! In the description it says the item is not white, but a very pale blonde... however in the photo it is clearly yellow. I am wondering if the in-stock item is the DZ pale blonde, or the yellow shown in the photo! Thanks ^.^

5  Hi Carol, I'm wondering if you know when the Bluefairy MF Minimay - closed mouth, MF Annie and MF Minimay will be on pre-order and will you be stocking them? Many thanks, Jane

6  Hello! I was wondering what is the shipping charge for orders withing the UK! Thank you!

7  Do you only ship within the UK?

8  Hi Carol, I’m currently eyeing one of the newer DZ girls, but I really want her with elf ears, do you know if the company would make those kinds of alterations? (I would be happy to pay for them), and if so, how would I go about making the request? Thank you~

9  What if I order something and decide I don't like the colour or style?  Can I return it?

10  how much shipping for chile?

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