FAQ's

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1  What is that face up?

2  Hi, I placed an order a few days ago (August 16th) for a doll leaves ethan but the order date on the homepage says July 31st, does this mean it just hasn't changed to the next date yet?

3  Hi! I am wondering how much would UK shipping be for Resin Soul MSD female jointed hands (no blushing) and how long will that be a wait of? Thank you!

4  Will I get my doll faster if I order it without face up?

5  Hello! I'm cosnidering getting DollZone 42cm female body B45-012 and Doll leaves 43.5cm Model P head. Will yellow colour of the body and normal colour of the skin match? Thank you for help, Mo

6  Can I place an order on an order date, or are they specifically for sending out the orders to companies?

7  Do you only ship within the UK?

8  What if I order something and decide I don't like the colour or style?  Can I return it?

9  Hey there :) I am looking to buy the item GW60-011C, but I'm a little confused! In the description it says the item is not white, but a very pale blonde... however in the photo it is clearly yellow. I am wondering if the in-stock item is the DZ pale blonde, or the yellow shown in the photo! Thanks ^.^

10  Hi Carol, I'm wondering if you know when the Bluefairy MF Minimay - closed mouth, MF Annie and MF Minimay will be on pre-order and will you be stocking them? Many thanks, Jane

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