FAQ's

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PAGE : Total: 48 questions

1  Do the Doll Zone dolls come with a certificate and in the official box?

2  Hello! I wonder if you offer layaway plan? thank you! and regards

3  Hi! Im Located in the European Union i know you pay customs when receiving the dolls do i need to pay customs twice if i order from your shop? Once to the Uk and than shipping it here in EU? Im not sure what the customs situation is with European union and UK thanks!

4  Hello Carol! I am curious to know if it is possible to order custom colours and/or additional parts from Impldoll through your dealership? Thank you!

5  How long will I have to wait to receive the BJD I just ordered?

6  How does your layaway work?

7  I have heard that Resinsoul is able to change a doll's ears, for example putting Qing's ears on a Ju head. Is it possible to order this kind of customization through you, and how much would it cost? Thanks!

8  Hello. I'm really interested in buying a doll on this website. I live in germany and I'd like to know how much shipping I habe to pay. By the way, thank you for selling dolls in Europe, the extra costs that I had to pay were really awful.

9  Will I get my doll faster if I order it without face up?

10  Hello :) I have the questions because of layaway here. All I found was a 3 month layaway, but is there a chance that there will be more months?

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PAGE : Total: 48 questions

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