FAQ's

  1. 1
  2. 2
  3. 3
  4. 4
PAGE : Total: 37 questions

1  How does the 'as low as' price work, as I can't seem to get this price regardless of options selected (Doll Chateau Zenobia). Thanks

2  I was reading the product details on the luts doll karis I was gonna buy him but I read that the clothes don't come with him so I was wondering is there a way to get the clothes with him?

3  Living in the UK does ordering from this website mean I won't have to pay taxes\customs for buying a BJD?

4  Hi, on your Doll Chateau page it says you're ordering on the 30th but their Xmas event ends today (28th) does this mean orders placed won't get event items?

5  Hi, I'm looking to buy a Hujoo Jake with a faceup and he is marked as in stock but without faceup. Can I still order him with a faceup or is he not available with this option? Thank you

6  How do you choose the layaway option when ordering?

7  How long will I have to wait to receive the BJD I just ordered?

8  How does your layaway work?

9  Will you be able to stock fairyland dolls?

10  Will I get my doll faster if I order it without face up?

  1. 1
  2. 2
  3. 3
  4. 4
PAGE : Total: 37 questions

Is the question that you are looking for, not here? No need to worry. Ask your questions here.
Ask new Question

Subscribe to our newsletter

For relevant updates, please sign up to our newsletter, enter your email below: