FAQ's

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1  What does it mean when the price for something is £0? Is this a glitch?

2  How long will I have to wait to receive the BJD I just ordered?

3  Hello! How much are the shipping cost to Spain?

4  How does your layaway work?

5  If you don't list a specific item or doll from a company you are a dealer for, is it possible to request said item or doll somehow? I was interested in a specific standalone head sculpt from Little Monica.

6  Hello, I live in the Netherlands, where do you ship from is that UK or US? And do you know how long it takes for an Island Bru? Thank you so much

7  Hi! Can I only place an order on the 'order dates' shown on the site, or can I place an order at any time and then it will only be sent to the company on the 'order date'?

8  Hey! I'm interested in the DollLeaves Steven. What exactly does it mean by faceup? Does that include clothes?

9  Will I get my doll faster if I order it without face up?

10  What if I order something and decide I don't like the colour or style?  Can I return it?

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PAGE : Total: 62 questions

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