FAQ's

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1  How long will I have to wait to receive the BJD I just ordered?

2  How does your layaway work?

3  Is it possible to purchase a full set but for the doll to remain blank?

4  Hello. I'm really interested in buying a doll on this website. I live in germany and I'd like to know how much shipping I habe to pay. By the way, thank you for selling dolls in Europe, the extra costs that I had to pay were really awful.

5  If I ordered tiny delf Louis with default face up. Will he also include his clothes and wig as well or just the nude doll.Thanks

6  Hi, I was wondering if I order a doll (not instock) and some instock items at the same time using layaway would the instock items arrive sooner (they would be smaller bits so I'm guessing the first layaway payment would cover their cost?) Also do you know roughly the current wait time for Impldoll?

7  Will I get my doll faster if I order it without face up?

8  What if I order something and decide I don't like the colour or style?  Can I return it?

9  Do you only ship within the UK?

10  Hi, I placed an order a few days ago (August 16th) for a doll leaves ethan but the order date on the homepage says July 31st, does this mean it just hasn't changed to the next date yet?

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