FAQ's

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1  Hello :) I have the questions because of layaway here. All I found was a 3 month layaway, but is there a chance that there will be more months?

2  Hi, I was wondering if I order a doll (not instock) and some instock items at the same time using layaway would the instock items arrive sooner (they would be smaller bits so I'm guessing the first layaway payment would cover their cost?) Also do you know roughly the current wait time for Impldoll?

3  I have heard that Resinsoul is able to change a doll's ears, for example putting Qing's ears on a Ju head. Is it possible to order this kind of customization through you, and how much would it cost? Thanks!

4  How long will I have to wait to receive the BJD I just ordered?

5  How does your layaway work?

6  Hello~ I am planning to order a Doll Chateau k-02 body in white skin (hopefully before your order date at the end of the month) and wanted to inquire about your layaway program. Since you state is a 3-month program, but the order is only sent when 50% of the price is received; would it be doable to play 50%, 25% and 25% instead of three equal payments? Or at the very least, two even payments of 50% over two months? I've heard that Doll Chateau's current waiting times are between four to five months so I'd like to be able to have it ordered as soon as possible, naturally. Looking forward to your reply and thank you so much in advance! :) ~Sofia

7  Hello! How much are the shipping cost to Spain?

8  Hi! How much is the shipping cost to the UK for a doll body?

9  Will I get my doll faster if I order it without face up?

10  What does it mean when the price for something is £0? Is this a glitch?

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